Please be on time. When booking, you are not only booking a service but also a time slot of a specific duration. If you arrive late, we will do our best to accommodate you, however your actual float time may be shortened. We go through a rigorous cleaning & filtration process and we strive to remain on time for the following floats (you may still be charged the full price of the session - we appreciate you advising us if you may be late.
When booking we appreciate being advised in the comments if you plan on using a gift certificate in the comments - gift certificates MUST be brought in and redeemed on arrival or you will be charged normal float price.
If you have dark or brightly coloured hair please talk to us before booking. Even if your shower water runs clear, after fully soaking in water for an hour or more hair dye can begin to bleed out. This can cause severe damage to the float solution or stain the float cabin walls which can be expensive and time consuming to remedy.